Refund policy
Last updated 23 October 2026.
First purchase: 14 days
If you are not satisfied, ask for a refund within 14 days of your first payment for a plan and we will refund that payment in full. The license for that payment is revoked when we refund it.
Renewals
Renewals are not refunded automatically. Cancel before the renewal date to avoid being charged. If you were charged for a renewal by mistake, for example after you cancelled, tell us within 14 days and we will refund it.
How to ask
Email the contact page from the address you paid with and say which plan and date. Refunds go back to the original payment method through the payment provider and can take several days to show.
Cancelling
You can cancel at any time from the billing page link in your receipt. A cancelled license keeps working until the end of the period you paid for. Cancelling does not refund the current period unless the 14-day rule above applies.
Legal rights
This policy does not limit rights you have under the consumer law of your country.